2022 / 03

Next Paper
DOI: 10.47183/mes.2022.029

ORIGINAL RESEARCH

Evaluation of the use of soft skills by department heads

Kochubey AV1, Yarotsky SYu1, Kochubey VV2, Evdoshenko OA1
About authors

1 Federal Scientific and Clinical Center of Specialized Types of Medical Care of the Federal Medical and Biological Agency, Moscow, Russia

2 Yevdokimov Moscow State University of Medicine and Dentistry, Moscow, Russia

Correspondence should be addressed: Adelina V. Kochubey
Volokolamskoye shosse, 91, Moscow, 125371, Russia; moc.liamg@ayebuohcok

About paper

Author contribution: Kochubey AV — concept, design, research coordination, conclusions, manuscript writing; Yarotsky SYu — analysis, research planning, data interpretation, discussion; Kochubey VV — literature review, data analysis and interpretation, manuscript writing; Evdoshenko OA — statistical analysis and data interpretation.

Received: 2022-07-02 Accepted: 2022-07-28 Published online: 2022-08-23
|
  1. Prikaz Ministerstva truda i social'noj zashhity RF ot 7 noyabrya 2017 g. # 768n «Ob utverzhdenii professional'nogo standarta “Specialist v oblasti organizacii zdravooxraneniya i obshhestvennogo zdorov'ya”». Russian.
  2. Abraham TH, Stewart GL, Solimeo SL. The importance of soft skills development in a hard data world: learning from interviews with healthcare leaders. BMC Med Educ. 2021; 21 (1): 147. DOI: 10.1186/s12909-021-02567-1.
  3. Touloumakos AK. Expanded Yet Restricted: A Mini Review of the Soft Skills Literature. Front Psychol. 2020; 11: 2207. DOI: 10.3389/fpsyg.2020.02207.
  4. Continisio GI, Serra N, Guillari A, Lucchese R, Simeone S, Gargiulo G, et al. Evaluation of soft skills among Italian Healthcare Rehabilitators: A cross sectional study. J Public Health Res. 2021; 10 (3): 2002. DOI: 10.4081/jphr.2021.2002.
  5. Robles MM. Executive perceptions of the top 10 soft skills needed in today's workplace. Bus Communication Q. 2012; 75: 453–65.
  6. Dalaya M, Ishaquddin S, Ghadage M, Hatte G. An interesting review on soft skills and dental practice. J Clin Diagn Res. 2015; 9: 19–21.
  7. Sanders T, Foster NE, Bishop A, Ong BN. Biopsychosocial care and the physiotherapy encounter: physiotherapists’ accounts of back pain consultations. BMC Musculoskelet Disor. 2013; 14: 65.
  8. Ratka A. Empathy and the Development of Affective Skills. Am J Pharm Educ. 2018; 82 (10): 7192. DOI: 10.5688/ajpe7192.
  9. Ishii T. Skills important for professional orthopedic doctors treating bone and soft tissue tumors. J Orthop Sci. 2020; 25 (3): 369–70. DOI: 10.1016/j.jos.2020.03.001.
  10. Lamiani G, Mistraletti G, Moreschi C, Andrighi E, Vegni E. Cultivating Empathy and Soft Skills Among Intensive Care Residents: Effects of a Mandatory, Simulation-Based, Experiential Training. Ann Transplant. 2021; 26: e931147. DOI: 10.12659/ AOT.931147.
  11. Peddle M, Bearman M, Radomski N, et al. What non-technical skills competencies are addressed by Australian standards documents for health professionals who work in secondary and tertiary clinical settings? A qualitative comparative analysis. BMJ Open. 2018; 8: e020799.
  12. Khajeghyasi RV, Liaghatdar MJ, Nili MR, Shirazi M. Ranking the soft skills of the dental profession based on the importance in job performance: A mixed method study in Isfahan and Mazandaran Universities of Medical Sciences. Dent Res J (Isfahan). 2021; 18: 24. PMID: 34249250; PMCID: PMC8248254.
  13. Hendarman AF, Tjakraatmadja JH. Relationship among soft skills, hard skills, and innovativeness of knowledge workers in the knowledge economy era. Procd Soc Behav. 2012; 52: 35–44.
  14. Gordon M, Darbyshire D, Baker P.Non technical skills training to enhance patient safety: a systematic review. Med Educ. 2012; 46: 1042–54.
  15. Rea T, Simeone S, Annunziata M, et al.. Effectiveness of the Situation-Background- Assessment-Recommendation (SBAR) methodology in patient handovers between nurses, Italy. Ig Sanità Pubblica. 2018; 74: 279–93.
  16. Arat M. Acquiring soft skills at university. J Educ Instruct Stud World. 2014; 4: 46–51.
  17. Kataoka H, Iwase T, Ogawa H, et al.. Can communication skills training improve empathy? A six-year longitudinal study of medical students in Japan. Med Teacher. 2019; 41: 195–200.
  18. Aleksandrova OA, Yarasheva AV, Aksenova EI, Alikperova NV, Nenaxova YuS. Upravlencheskie kadry v moskovskom zdravooxranenii: poisk otvetov na aktual'nye voprosy. Problemy social'noj gigieny, zdravooxraneniya i istorii mediciny. 2019; 27 (S): 522–8. DOI: 10.32687/0869-866X-2019-27-si1-522-528. Russian.
  19. Sawleshwarkar S, Negin J. A review of global health competencies for postgraduate public health education. Front Public Health. 2017; 5: 46.
  20. Hutagalung D, Sopa A, Asbari M, et al. Influence soft skills, hard skills and organization learning on teachers performance through inovation capabilityas mediator. J Crit Rev. 2020; 7: 54–66.
  21. Motorina IV, Motorin IV. Formirovanie gibkix navykov studentov medicinskogo vuza — perspektivnoe napravlenie povysheniya kachestva professional'nogo obrazovaniya v vysshej shkole. Lichnost' v menyayushhemsya mire: zdorov'e, adaptaciya, razvitie. 2018; 2 (21): 305–21. DOI: 10.23888/humJ20182305-321. Russian.
  22. Caranov K, Komolova O. Kak snizit' stress u pacientov na prieme. Trening dlya vrachej. Zamestitel' glavnogo vracha. 2018; 8: 48– 55. eLIBRARY ID: 36716121. Russian.
  23. Sample Competencies Quickstart Guide. Available from: https://www.qualtrics.com/m/assets/support/wp-content/ uploads/2018/06/EX-Whitepaper-_-360-Sample-CompetenciesQuickstart-Guide.pdf
  24. Otdelnova KA. Opredelenie neobxodimogo chisla nablyudenij v social'no-gigienicheskix issledovaniyax. Sb. trudov 2-go MMI. 1980; 150 (6): 18–22. Russian.
  25. Manturova NE, Kochubey VV, Kochubey AV. The competence of plastic surgeons. Bulletin of RSMU. 2018; (2): 63–7. DOI: 10.24075/brsmu.2018.023.
  26. Dunivin Z, Zadunayski L, Baskota U, Siek K, Mankoff J. Gender, soft skills, and patient experience in online physician reviews: a large-scale text analysis. J Med Internet Res. 2020. 30; 22 (7): e14455. DOI: 10.2196/14455.
  27. Kochubey AV, Yarotsky SYu, Kochubey VV. Psychological wellbeing of the department heads at healthcare organizations. Extreme medicine. (2) 22: 79–85 DOI 10.47183/mes.2022.021.